A question we receive often from our customers is: Who is responsible for the main water line if it breaks? The answer: as the homeowner, typically you are responsible for the part of the pipe that spans from the curb of your street to your home.

To give you a broad definition of what your water line actually is, it’s the pipe that runs from the municipal water supply to your home’s plumbing system. While it might not seem like it, the main water line plays a crucial role in your day to day life. In fact, the water that comes from that line is what gives you and your family water to drink, cook, shower, clean and even give you the water that replenishes your toilet and so much more!

So how would you ever know if there is a problem with your water line? Here are a few key indicators that there is an issue:

  • A sudden increase in your water bill
  • Your water pressure is low or you are without any water in your home
  • Water becomes discolored or murky looking
  • Excessive amounts of water in your yard
  • Discover a sink hole in your yard

The sound of water running in your basement when water is not being used in the home
There are many different reasons why your main water line could break. For starters, sometimes it’s simply the age of your home and pipes. The Environmental Protection Agency (EPA) states the average age of a broken water main is 47 years. Another reason for a break in the line could be the material of the pipe. Older homes have pipes that are typically made of clay, steel, or tile, which are materials that are more prone to deterioration over time. Other variables like overgrown tree roots, a shift in weather, or even small earthquakes can also rupture the pipes.

The good news is that if you suspect you’ve got an issue with your water supply line, we’re here to help! Our experienced technicians have repaired and replaced thousands of water lines over the years.

Give us a call today or schedule a service online to receive a free estimate from one of our technicians who specializes in water supply lines.

We’re here to restore your water and put your mind at ease 7 Days A Week, and remember — there is never an extra charge for evening, weekend or holiday service.