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HVAC & Plumbing Maintenance for Your Peace of Mind
Homeowners depend on their heating, cooling, and plumbing every day. At Len The Plumber Heating & Air, our Whole Home Service Plan allows members to get the routine professional maintenance they need for their HVAC and plumbing systems when they need it most.
When you enroll in our Whole Home Service Plan, the best technicians in the business will visit your home up to three times a year to find, diagnose, and repair HVAC and plumbing issues before they affect your comfort and become costly repairs.
We designed our Whole Home Service Plan to keep your life moving by helping to keep your HVAC and plumbing systems running optimally so you can enjoy lower utility bills, fewer repair needs, and longer-lasting systems!
BENEFITS OF ENROLLING IN THE WHOLE HOME SERVICE PLAN
Len The Plumber Heating & Air has 25 years of experience serving homeowners in the Baltimore, Northern Virginia, Washington, D.C., New Jersey, Pennsylvania, and Delaware communities. We’re honored to continue providing quality solutions you can count on with zero surprises.
Heating & Air Conditioning Maintenance
With our Whole Home Service Plan, you’ll receive two comprehensive HVAC maintenance appointments every year for one heating and cooling system so they’re ready to keep you comfortable all year round. Download the brochure.
At each appointment, we complete maintenance tasks recommended by your system’s manufacturer, as well as:
- Inspect air filters
- Check refrigerant pressures
- Clean outdoor coils
- Clean burners and flame sensors
- Inspect all motors and electrical connections
- Perform a carbon monoxide safety check
- Perform a combustion analysis for efficiency and safety
- Check gas line connections to ensure safe operation
- Check indoor humidity
- Check thermostat operation
You can add additional heating and cooling systems for just $5 each per month.
Plumbing Maintenance
Our Whole Home Service Plan places an emphasis on preventative maintenance to reduce the risk of an untimely breakdown. Routine plumbing maintenance is the best way to prevent leaks, water heater breakdowns, poor water quality, and more.
Our licensed and insured plumbers perform the following tasks at your Whole Home Service Plan appointment:
- Dye test all toilets for water leaks
- Check indoor faucets and outdoor sill cocks for leaks
- Inspect exposed water supply lines for deterioration
- Inspect all sink piping for corrosion or deterioration
- Examine washing machine hoses to ensure you don’t have an old hose that can cause damage and reduce cleaning effectiveness
- Check that your gas, electric, or tankless water heater is operating efficiently
- Inspect your water heater’s drain valve
- Run water pressure tests
- Inspect, tag, and test main emergency shut-off valves
- Inspect and test sump pump operation
Ready to sign up for the Whole Home Service Plan? Call (800) 950-4619(800) 950-4619 or contact Len The Plumber Heating & Air online now!
Service Plan Terms & Conditions:
Discounts
- 15% off all repairs: As a Service Plan Customer, you receive a 15% discount on all repair services we provide for plumbing, heating, and cooling. Discount does not apply to specials, drain cleanings, HVAC installs, or sewer line repair or replacement.
- This discount is not able to be combined with any other discounts, specials, or promotions.
Annual Visits
- Heating and cooling maintenance: Service Plan customers will receive a bi-annual maintenance during the term of the Service Plan. The time of the maintenance will be determined by Len The Plumber Heating & Air. Maintenance can only be performed on systems in normal working conditions. Oil Heat is excluded from this agreement. There is an additional cost to cover multiple systems in the home.
- Plumbing inspections: Service Plan Customers qualify for one Plumbing Inspection during the term of the Service Plan. Customers can schedule their safety inspections at their convenience any time of year they wish.
- Maintenance and inspection fees are non-prorated if inspections are not taken advantage of.
- Service Plan Customers consent to text messaging from Len The Plumber Heating & Air for the purpose of scheduling maintenance visits.
Priority Service: As a service plan customer, you will receive “First in Line” highest priority scheduling. Service plan customers will be scheduled before non-plan customers for repair service. If more than one plan customer has requested service, the priority is on a first call, first serve basis.
As a Service Plan customer, you will never pay any overtime charges, no matter what time of day or night you call.
Payment: Automatic withdrawal from either a debit/credit card or checking account will occur on the 15th of each month, and payment is to be made available at that time. In the event funds are not available from the account on file, Len The Plumber Heating & Air will first retry payment, then make attempts to reach you to collect payment. If we are unable to reach you to collect payment, your Service Plan is subject to suspension up to cancelation, and any fees associated may become due at that time.
Cancelation: Monthly fees will continue for a minimum of 12 months and will automatically renew at the end of that term. The pay plan agreement can be terminated at any time after the 12-month period if written notice is received to 1552 Ridgely St Baltimore MD 21230, or emailed to serviceplans@lentheplumber.com at least 10 days prior to the date of monthly charges, to avoid that month’s charges. If you wish to cancel prior to the end of the 12-month commitment, charges for the remainder of the first term of service plan must be paid to process the cancelation. This service plan is non-transferable. This agreement shall remain in effect until either party furnishes written notice of termination, after the initial 12 months.
At any time, Len The Plumber Heating & Air may modify these Terms and Conditions, including annual plan coverage prices. Len the Plumber Heating & Air will notify you of any changes to these Terms and Conditions, in accordance with state law.
Len The Plumber Heating & Air shall not be liable for any accident, injury, damage, or loss to equipment, personal property or revenue. Len The Plumber Heating & Air shall not be liable for any indirect or consequential damages. Len The Plumber Heating & Air shall not be liable for repairs necessitated by fire, flood, or other acts of God: damage by negligence or misuse by others; faulty system design; malicious mischief or vandalism. Damages resulting from the failure of replacement parts or services performed under the plan are not the responsibility of Len The Plumber Heating & Air.
